Source: https://internal-agents.com/agents/linear-agent

# Linear — Linear Agent

A native agent that synthesizes workspace context, triages, creates follow-up work, runs coding sessions, and executes scheduled/event-driven 'Loops'; used by Linear's own CX, Product, and Engineering teams.

- Approach type: Task agent
- Deployment stage: Scaled
- Autonomy: Drafts reviewed
- Evidence strength: Detailed primary
- Status: Commercialized
- First reported year: 2026
- Work: Support, Customer success, Coding
- Interfaces: Slack, Intercom, Linear, Github
- Invocation: Event driven, Interactive
- Entry reviewed: 2026-09-09

## Where people stay involved

- **assigned coding work → agent-created change** — Work product review · Level 3

## Overview

### Summary

A native agent that synthesizes workspace context, triages, creates follow-up work, runs coding sessions, and executes scheduled/event-driven 'Loops'; used by Linear's own CX, Product, and Engineering teams.

Fact · Reported · High confidence · `linear-agent--summary`

Confidence reason: A linked first-party source states the claim.

Evidence:

- Supports · [1] [How we built Linear Agent](https://linear.app/now/how-we-built-linear-agent) · [Preserved copy](https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-1/content.md)
- Supports · [2] [How we use Linear Agent at Linear](https://linear.app/now/how-we-use-linear-agent-at-linear) · [Preserved copy](https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-2/content.md)
- Supports · [6] [Introducing Linear Agent](https://linear.app/changelog/2026-03-24-introducing-linear-agent) · [Preserved copy](https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-6/content.md)

## How it works

### Supporting component

Auto-routes issues, flags duplicates, suggests labels

Fact · Reported · High confidence · `linear-agent--primitives-0`

Confidence reason: A linked first-party source states the claim.

Evidence:

- Supports · [2] [How we use Linear Agent at Linear](https://linear.app/now/how-we-use-linear-agent-at-linear) · [Preserved copy](https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-2/content.md)

### Supporting component

Agents get identities, scoped team access, and visible delegation alongside humans

Fact · Reported · High confidence · `linear-agent--primitives-1`

Confidence reason: A linked first-party source states the claim.

Evidence:

- Supports · [3] [Our approach to building the Agent Interaction SDK](https://linear.app/now/our-approach-to-building-the-agent-interaction-sdk) · [Preserved copy](https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-3/content.md)

### Supporting component

Scheduled or event-driven agent runs that execute recurring work

Fact · Reported · High confidence · `linear-agent--primitives-2`

Confidence reason: A linked first-party source states the claim.

Evidence:

- Supports · [1] [How we built Linear Agent](https://linear.app/now/how-we-built-linear-agent) · [Preserved copy](https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-1/content.md)

## Supervision evidence

### Operating model assessment

Level 3 for assigned coding work → agent-created change; human attention boundary: work-product-review.

Inference · Catalog judgment · Medium confidence · `linear-agent--operating-models-0`

Confidence reason: The source documents delegated coding output while a human remains accountable for the assigned issue.

Qualifications:

- Observation date: 2026-08-11

Evidence:

- Supports · [1] [How we built Linear Agent](https://linear.app/now/how-we-built-linear-agent) · [Preserved copy](https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-1/content.md)

## Implementation details

### Sandbox

unknown

Inference · Catalog judgment · Medium confidence · `linear-agent--architecture-sandbox`

Confidence reason: The preserved sources do not document an execution sandbox; unknown does not mean absent.

Evidence:

- Supports · [1] [How we built Linear Agent](https://linear.app/now/how-we-built-linear-agent) · [Preserved copy](https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-1/content.md)

### Harness

Separate planning agent (triage/issue creation) and coding agent (code generation); Code Intelligence for codebase knowledge; scheduled/event-driven 'Loops'

Fact · Reported · High confidence · `linear-agent--architecture-harness`

Confidence reason: A linked first-party source states the claim.

Evidence:

- Supports · [1] [How we built Linear Agent](https://linear.app/now/how-we-built-linear-agent) · [Preserved copy](https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-1/content.md)
- Supports · [2] [How we use Linear Agent at Linear](https://linear.app/now/how-we-use-linear-agent-at-linear) · [Preserved copy](https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-2/content.md)

### Model

Codex was used for internal pull-request review; other model choices are not detailed in the preserved sources

Fact · Reported · High confidence · `linear-agent--architecture-model`

Confidence reason: A linked first-party source states the claim.

Evidence:

- Supports · [2] [How we use Linear Agent at Linear](https://linear.app/now/how-we-use-linear-agent-at-linear) · [Preserved copy](https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-2/content.md)

### Interfaces

slack, intercom, linear, github

Fact · Reported · High confidence · `linear-agent--architecture-interfaces`

Confidence reason: A linked first-party source states the claim.

Evidence:

- Supports · [2] [How we use Linear Agent at Linear](https://linear.app/now/how-we-use-linear-agent-at-linear) · [Preserved copy](https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-2/content.md)

### Tool access

Triage Intelligence (auto-route, dedup, label); GitHub; testing Code Intelligence + custom MCP servers

Fact · Reported · High confidence · `linear-agent--architecture-tool-access`

Confidence reason: A linked first-party source states the claim.

Evidence:

- Supports · [2] [How we use Linear Agent at Linear](https://linear.app/now/how-we-use-linear-agent-at-linear) · [Preserved copy](https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-2/content.md)

### Knowledge

Semantic/vector search evolved into agentic context acquisition across the workspace; Datadog/Sentry customer context

Fact · Reported · High confidence · `linear-agent--architecture-knowledge`

Confidence reason: A linked first-party source states the claim.

Evidence:

- Supports · [2] [How we use Linear Agent at Linear](https://linear.app/now/how-we-use-linear-agent-at-linear) · [Preserved copy](https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-2/content.md)

### Credentials

The Agent SDK gives agents explicit identities, scoped OAuth tokens, assignable/mentionable handles, and visible human delegation; issues stay assigned to a human; 'an agent cannot be held accountable'

Fact · Reported · High confidence · `linear-agent--architecture-credentials`

Confidence reason: A linked first-party source states the claim.

Evidence:

- Supports · [3] [Our approach to building the Agent Interaction SDK](https://linear.app/now/our-approach-to-building-the-agent-interaction-sdk) · [Preserved copy](https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-3/content.md)

## Lessons and interpretation

### Lesson

Keep the agent close to the source of work (Intercom, Slack, Linear); the best workflows live where work already happens

Inference · Catalog judgment · Medium confidence · `linear-agent--lessons-learned-0`

Confidence reason: The catalog derives this observation from the linked sources.

Evidence:

- Supports · [2] [How we use Linear Agent at Linear](https://linear.app/now/how-we-use-linear-agent-at-linear) · [Preserved copy](https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-2/content.md)

### Lesson

Gradual autonomy; start by asking for suggestions, observe, add guidance, only automate once proven reliable

Inference · Catalog judgment · Medium confidence · `linear-agent--lessons-learned-1`

Confidence reason: The catalog derives this observation from the linked sources.

Evidence:

- Supports · [2] [How we use Linear Agent at Linear](https://linear.app/now/how-we-use-linear-agent-at-linear) · [Preserved copy](https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-2/content.md)

### Lesson

Break work into small steps to keep coding agents focused and successful

Inference · Catalog judgment · Medium confidence · `linear-agent--lessons-learned-2`

Confidence reason: The catalog derives this observation from the linked sources.

Evidence:

- Supports · [2] [How we use Linear Agent at Linear](https://linear.app/now/how-we-use-linear-agent-at-linear) · [Preserved copy](https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-2/content.md)

### Lesson

One Linear engineer reports that agent mistakes reveal possible failure modes during review

Inference · Catalog judgment · Medium confidence · `linear-agent--lessons-learned-3`

Confidence reason: The catalog derives this observation from the linked sources.

Evidence:

- Supports · [2] [How we use Linear Agent at Linear](https://linear.app/now/how-we-use-linear-agent-at-linear) · [Preserved copy](https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-2/content.md)

### Lesson

Close the loop; auto-notify the customer when their request ships

Inference · Catalog judgment · Medium confidence · `linear-agent--lessons-learned-4`

Confidence reason: The catalog derives this observation from the linked sources.

Evidence:

- Supports · [2] [How we use Linear Agent at Linear](https://linear.app/now/how-we-use-linear-agent-at-linear) · [Preserved copy](https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-2/content.md)

## Sources

1. [How we built Linear Agent](https://linear.app/now/how-we-built-linear-agent)
   - Engineering blog · First party · Evidence
   - Original URL: <https://linear.app/now/how-we-built-linear-agent>
   - Accessed: 2026-08-12 · Last verified: 2026-08-31
   - Preserved copy in the repository: <https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-1/content.md>
2. [How we use Linear Agent at Linear](https://linear.app/now/how-we-use-linear-agent-at-linear)
   - Engineering blog · First party · Evidence
   - Original URL: <https://linear.app/now/how-we-use-linear-agent-at-linear>
   - Accessed: 2026-08-12 · Last verified: 2026-08-31
   - Preserved copy in the repository: <https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-2/content.md>
3. [Our approach to building the Agent Interaction SDK](https://linear.app/now/our-approach-to-building-the-agent-interaction-sdk)
   - Engineering blog · First party · Evidence
   - Original URL: <https://linear.app/now/our-approach-to-building-the-agent-interaction-sdk>
   - Accessed: 2026-08-12 · Last verified: 2026-08-31
   - Preserved copy in the repository: <https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-3/content.md>
4. [Hacker News submission for how Linear built its agent](https://news.ycombinator.com/item?id=49252304)
   - Hn thread · Community · Discovery
   - Original URL: <https://news.ycombinator.com/item?id=49252304>
   - Published: 2026-08-11 · Accessed: 2026-08-12 · Last verified: 2026-08-31
   - Preserved copy in the repository: <https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-4/content.md>
5. [Hacker News submission for the Linear Agent public beta](https://news.ycombinator.com/item?id=48503334)
   - Hn thread · Community · Discovery
   - Original URL: <https://news.ycombinator.com/item?id=48503334>
   - Published: 2026-06-12 · Accessed: 2026-08-12 · Last verified: 2026-08-31
   - Preserved copy in the repository: <https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-5/content.md>
6. [Introducing Linear Agent](https://linear.app/changelog/2026-03-24-introducing-linear-agent)
   - Release · First party · Evidence
   - Original URL: <https://linear.app/changelog/2026-03-24-introducing-linear-agent>
   - Published: 2026-03-24 · Accessed: 2026-08-12 · Last verified: 2026-08-31
   - Preserved copy in the repository: <https://github.com/steel-experiments/internal-agents-map/blob/main/archive/sources/linear-agent-source-6/content.md>
