Plaid · Task agent
Fix My Connection
Plaid's internal agent for bank-integration reliability. Fix My Connection proactively detects bank-integration failures and generates repair scripts automatically. Plaid reports more than 2 million successful user-permissioned logins and a 90% reduction in the average time to fix a degradation.
- Approach type
- Task agent
- Work
- Ops, Maintenance
- Human involvement
- Autonomous
- Invocation
- Background
- Deployment stage
- Scaled
- Evidence strength
- Detailed primary
- Entry reviewed
Where people stay involved
- integration degradation → repaired connectionOutcome review · Level 4
Level 4 for integration degradation → repaired connection; human attention boundary: outcome-review.
- Observation date
- 2025-06
Implementation details
Plaid bank-integration infrastructure
Reported results and limitations
The catalog records what the sources report, with the scope and the denominator of every figure. A qualification below limits the figure it sits under.
Reported metrics
More than 2 million successful logins and 90% faster average repair
The source does not report the denominator of this figure.
- Reported by
- Plaid
- Scope
- Automated repair of bank connections and the successful user-permissioned logins enabled by those repairs
- Observation date
- 2025-06
More than 2 million successful user-permissioned logins
The source does not report the denominator of this figure.
- Reported by
- Plaid
- Scope
- Automated repair of bank connections and the successful user-permissioned logins enabled by those repairs
Average time to fix a degradation reduced by 90%
- Reported by
- Plaid
- Scope
- Automated repair of bank connections and the successful user-permissioned logins enabled by those repairs
- Denominator
- Average degradation-repair time before automated repairs; no baseline duration provided
Sources and research details
Citations link to the original publisher. Each source also keeps a preserved copy in the repository, so a changed or removed page stays checkable.
Research details for every claim on this page
- Summary
- Statement type
- Fact
- Provenance
- Reported
- Confidence
- High
- Confidence reason
- A linked first-party source states the claim.
- SupportsAI agents at Plaid (June 2025)
- Headline claim
- Statement type
- Metric
- Provenance
- Reported
- Confidence
- Medium
- Confidence reason
- Plaid reported the figures in its own blog without independent verification.
- Reported by
- Plaid
- Scope
- Automated repair of bank connections and the successful user-permissioned logins enabled by those repairs
- Denominator
- Not reported
- Method
- Not reported
- Observation date
- 2025-06
- SupportsAI agents at Plaid (June 2025)Preserved content.md, lines 26–32
- Tool access
- Statement type
- Fact
- Provenance
- Reported
- Confidence
- High
- Confidence reason
- A linked first-party source states the claim.
- SupportsAI agents at Plaid (June 2025)
- Key observation
- Statement type
- Metric
- Provenance
- Reported
- Confidence
- Medium
- Confidence reason
- Plaid reported the figure in its own blog.
- Reported by
- Plaid
- Scope
- Automated repair of bank connections and the successful user-permissioned logins enabled by those repairs
- Denominator
- Not reported
- Method
- Not reported
- Observation date
- Not reported
- SupportsAI agents at Plaid (June 2025)Preserved content.md, lines 26–32
- Key observation
- Statement type
- Metric
- Provenance
- Reported
- Confidence
- Medium
- Confidence reason
- Plaid reported the figure in its own blog.
- Reported by
- Plaid
- Scope
- Automated repair of bank connections and the successful user-permissioned logins enabled by those repairs
- Denominator
- Average degradation-repair time before automated repairs; no baseline duration provided
- Method
- Not reported
- Observation date
- Not reported
- SupportsAI agents at Plaid (June 2025)Preserved content.md, lines 26–32
- Operating model assessment
- Statement type
- Inference
- Provenance
- Catalog judgment
- Confidence
- Medium
- Confidence reason
- Plaid measures success by outcomes such as successful logins rather than per-repair inspection.
- Observation date
- 2025-06
- SupportsAI agents at Plaid (June 2025)